FAQ
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Send us an e-mail at hello@boxbabegiftco.com.
Yes! You can send as many of our curated (pre-made) boxes that you would like to different addresses in one transaction. Here’s how:
- Add each box to your cart
- While in your cart select “ship to multiple addresses”
- Enter in the address that you would like each box shipped to
Note: This feature is only available for our curated gift boxes. It is not available for our build a box option...yet.
All of our gift boxes are shipped in our printed mailer box. When the recipient opens up the mailer box, the gifts will be inside.
Our current processing time is 2-3 business days. This is our turn-around time, the time that it takes to make each gift box. This does not include shipping.
*Please be aware that delays may occur due to supply chain issues. If this is the case, we will reach out!
Yes! Add the gift to your cart, and look for the ship date. This is the day your box is estimated to SHIP, not deliver. Shipping takes 2-3 days. Due to delays with USPS, we cannot guarantee any delivery dates.
At this time, we do not accept returns. Each gift box is personalized and packed exclusively for the recipient. If there are any issues with your order, please reach out to our customer support team hello@boxbabegiftco.com
If the gift was returned to us - no worries! We are more than happy to re-package it (replace the succulent if needed) and re-ship it to the correct address. There will be a minimum $10 re-shipping fee. If the gift is returned, we will not process a refund for the gift. These are personalized care packages that cannot be re-stocked.
Yes - we do! However, please note that when shipping internationally customs duties may be charged. This is a fee separate from the shipping cost that is the responsibility of the customer.
Yes - we do! However, please note that when shipping internationally customs duties may be charged. This is a fee separate from the shipping cost that is the responsibility of the customer.
Yes - we do! Just click this link to be taken to our wholesale page.